Privacy Policy

Last updated:

Siddhi Vinayak Enterprises ("SVE", "we", "us", "our") operates the SVE Business Portal at buy.sveindia.mywire.org. We respect your privacy and are committed to protecting your personal data.

1. Information We Collect

• Personal details: name, phone number, email address, business name, city, state, GST number (if provided).
• Authentication data: encrypted passwords and Firebase auth identifiers.
• Order data: products ordered, quantities, delivery address, order history.
• Technical data: browser type, device, IP address (for security and analytics).

2. How We Use Your Information

• To process your application and create your partner account.
• To fulfil orders, send invoices, and provide customer support.
• To communicate transactional and promotional updates.
• To comply with tax and legal obligations (e.g., GST invoicing).
• To improve our services and portal experience.

3. Data Storage & Security

Your data is stored on Google Firebase (Firestore + Storage) secured with strict access rules. Only authorised SVE administrators can access your information. We use HTTPS, encrypted authentication, and role-based access controls.

4. Data Sharing

We do not sell or rent your data. We may share limited information with:

• Logistics partners (for delivery)
• Payment processors (for transactions)
• Government authorities (when legally required)

5. Your Rights

You can request access, correction, or deletion of your personal data by contacting us. Account data is retained while your account is active and for statutory periods thereafter.

6. Cookies & Local Storage

We use browser local storage for cart and language preferences. We do not use third-party tracking cookies.

7. Contact

For privacy queries, contact us at the details on our Contact page.